Citizen Charter
🏛️ Citizen's Charter
An official document that sets out the services provided to the public, the procedures for obtaining them, time limits and responsibilities.
🎯 Key Objectives of the Citizen's Charter
Information on Services Available to the Public
Helps the public clearly learn about various government services, welfare schemes and legal protections.
Delivering Services Within Fixed Time Limits
Ensure a system for delivering the various government services available to the public within fixed time limits.
Ensuring Transparency and Accountability in Governance
Helps ensure transparency and accountability in administrative procedures and increases people's trust in the system of governance.
Promoting Public Participation
Promote the active participation of the people in the governance process and strengthen the system of people's governance.
Ensuring a Grievance Redressal System
Receive grievances from the public and ensure a system for resolving them in a timely manner.
📖 Read the Citizen's Charter
📘 Citizen's Charter
Click the button below to read the full text of the Citizen's Charter.
